Payment Policy

At Verluxy, we are committed to providing a secure and seamless payment experience for all our customers.

Accepted Payment Methods

We accept a variety of trusted payment methods to ensure convenience and flexibility:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Secure online payment gateways (such as Stripe, PayPal, or other providers available at checkout)

All payments must be made in full at the time of purchase.

Payment Security

Your security is our priority. All transactions are processed through encrypted and secure payment gateways to protect your personal and financial information.

We do not store or have access to your full payment details.

Currency

All prices displayed on our website are listed in the applicable currency based on your location. Final charges may vary slightly depending on your bank’s exchange rate or applicable fees.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with your purchase details.

If you do not receive this email, please check your spam folder or contact our support team.

Payment Authorization

In some cases, payments may be subject to authorization or verification by your bank or payment provider. This may temporarily delay order processing.

Failed or Declined Payments

If your payment is declined or fails, please:

  • Verify your payment details
  • Ensure sufficient funds are available
  • Contact your bank or payment provider

You may also try an alternative payment method.

Fraud Prevention

To protect our customers, we reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

Contact Us

If you have any questions or concerns regarding payments, please contact our support team for assistance.

Contact Information:

Trade name: Verluxy

Trade number:71192032

Phone number: +1 (636) 298-3324

Email: hello@verluxy.com

Physical address: Jin Wei Ke Group Co., Ltd., 398Kwun Tong Road, Unit 1507b, 15/f, Kwun Tong, Kowloon, Hong Kong

Support:Available Monday–Friday, 9:00 AM – 5:00 PM